RingReclaim Support
How can we help?
Find quick answers below or email us directly if you need help with setup, missed-call recovery, leads, or billing.
Customer support
Talk to RingReclaim support
Email us and include your business name, account email, and a short description of what is happening. Screenshots are welcome when they help explain the issue.
Frequently asked questions
How does RingReclaim work after I miss a call?
When a connected business call is missed, RingReclaim can text the caller, gather what they need, capture urgency and job details, and surface the lead so you know who to call back first.
Do I have to change my business number?
No. RingReclaim is designed to work with your existing business number. Your setup determines how missed calls are routed into RingReclaim.
Why did a missed caller not receive a text?
First confirm the call was actually missed and that your phone connection is active. If it still does not send, email support with your business name, the approximate call time, and the number that was called so we can investigate.
Where do I see recovered leads?
Open Leads in RingReclaim. Hot Leads and items that need attention are surfaced with the conversation context and next action.
How do I change my billing or plan?
Open Settings inside RingReclaim to manage your plan and billing. If something does not look right, contact support before making repeated payment attempts.
What should I send when I contact support?
Include your business name, the email on your RingReclaim account, a short description of the problem, and a screenshot if one would help. Do not send passwords or full payment-card information.